FREQUENTLY ASKED QUESTIONS

What Shipping do you Offer?

We currently offer Worldwide Shipping.
Can I return an Item once I receive it?

Unfortunately, this is not possible for Health & Safety Reasons. Due to COVID-19 we do not accept any returns or exchange to avoid cross contamination and to keep our staff aswell as our customers safe. Please ensure that you have verfied and cross-checked your Goods before ordering and making payment.
Can I customise my Order?

Yes. You can customise your wig or weave install how you please, if you need any help we are able to assist you via our customer form.
What Payment Methods do you Accept?

We accept Credit Cards, debit and Paypal.
How long will my order take to reach me?

Once payment has been confirmed, your Order will be processed - quality checked and then prepared for Shipping. An email will be sent out once order has left our Head quartes, confirming the estimated Arrival of the Shpiment. (Standard Delivery - United Kingdom) Kindly bare in mind that - incase of a Pre-order that your order may take longer. (approxmatly 3-6 weeks - depending on the volume of order or customization)